Frequently Asked Questions
Everything you need to know about shopping with Pulse of Potential.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment dimensions to ensure the perfect fit for your silhouette.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on your location and local customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn garments with original tags attached. To initiate a return or exchange, please visit our online returns portal with your order number.
Are your garments sustainably sourced?
At Pulse of Potential, we prioritize ethical manufacturing. We partner with factories that ensure fair wages and safe working conditions, and we are increasingly incorporating organic and recycled fabrics into our collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Pulse of Potential clothing?
To maintain the longevity of your items, we recommend washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.